Software

Not another tool. Your operational control center.

No more WeChat screenshots, Excel chaos and manual back-and-forth. One system for inventory, fulfillment, returns and support, across two locations.

app.shipsmartify.com
Orders today
247
+12%
In Transit
1,892
98.4%
Exceptions
3
−40%
Shipping performance (7d)
Shipped Delivered
MonTueWedThuFriSatSun
Recent ordersView all →
ORD-8821Max M.Delivered
ORD-8820Lisa K.In Transit
ORD-8819Tom S.Exception
ORD-8818Anna B.Processing

Not just seeing what happens

Understanding, deciding, acting: that takes more than scattered tools and chat screenshots.

The old world

💬WeChat screenshots disappear into the chat history
📊Excel chaos with no versioning and no real-time data
⏳No live data, only historical reports
📦Manual carrier tracking across 5 tabs
🔄Returns? A black box without a process

Smartify Software

🎯One system for inventory, fulfillment & support
📡Real-time inventory synced across CN + DE
⚡Automatic alerts & exception handling
🌐Full supply chain control, two locations
📈Understand → Decide → Act
01

Inventory transparency

See your stock. Understand tied-up capital. Reorder intelligently.

China + Europe stock synced in real time
Demand-based reorder recommendations
Smart Stock logic: right quantity, right time
Easy on cash flow through optimized warehousing
inventory.smartify
🇨🇳 Shenzhen Warehouse
12,847
+340 today
78% capacity
🇩🇪 DE Fulfillment
3,291
−120 today
45% capacity
Reorder recommendations
SKU-4821184 pcs~6d left
SKU-103723 pcs~2d left
Demand forecast (30d)
Historical↑ Forecast
02

Fulfillment control

From inbound to the doorstep. Every order in view.

Track orders live across all carriers
Intelligent carrier routing per region
Exception management with automatic alerts
Real-time dashboard for operations teams
fulfillment.smartify
✓
Inbound24
✓
Processing18
✓
Shipped1,892
4
Delivered247
Carrier routing
DHL Express
1,102
GLS
734
DPD
612
Live tracking
ORD-8821DHLIn TransitETA: tomorrow
ORD-8819GLSDeliveredETA: —
ORD-8817DPDExceptionETA: pending
ORD-8815DHLProcessingETA: ~2d
03

Returns & QC

Returns are not a black box. They are a controlled process.

A/B/C grading by condition
Re-dispatch straight from the European warehouse
Photo documentation for every return
Claim management with carrier integration
retouren.smartify
A
124
Like new
68%
B
47
Minor defects
26%
C
12
Defective
6%
Photo documentation
Recent returns
RET-441ARe-Dispatch →📷
RET-440BQC Pending📷
RET-439CClaim Filed📷
04

Aftership & support

Spot problems before your customer notices them.

Detect critical shipments automatically
Create tickets right from the dashboard
Escalation logic with priority levels
Proactive communication to end customers
support.smartify
3 critical shipmentsLIVE
No delivery for 5+ days, escalation recommended
Open tickets12 open
TKT-221HighEscalated
TKT-220MediumIn progress
TKT-219NormalCustomer notified
✓
14
Resolved today
⏱
2.1h
Avg. Response
★
94%
CSAT

Smartify Software vs. "WeChat + Sheets"

Everyone talks about digitalization. We deliver the infrastructure.

Feature
Smartify
Old world
Real-time stock transparency
Automatic carrier routing
Returns QC with photo documentation
Exception alerts & escalation
Multi-location management
Proactive customer comms

“Finally I no longer have to wait for WeChat replies to know whether my warehouse is still stocked.”

M

E-commerce founder

Scaled from 50 to 200 orders/day

Coming Soon

And soon: AI-powered decisions

Right inside your control center. Automated analyses, action recommendations and proactive alerts, powered by AI.

Learn more

A deeper look

The modules behind it

Inventory, fulfillment, returns, support: in detail.

Ready for operational clarity?

One system. Two locations. Full control. Let's find out together how Smartify transforms your operations.

Request an intro call
Software: The Operational Control Center for E-Commerce | ShipSmartify