More than a partner. An operating system.
Not a standard agent. Not a middleman. A supply chain system built by German founders, with operational control across China and Germany.
On the ground. In China.
Our new warehouse
We know the problem. Because it used to be ours.
No investors, no theory. Two founders who first hit the same logistics problem in their own business, then built the system they were missing back then.
2021. Two dropshippers, our own stores, six-figure revenue. And still, every attempt to scale hit the same wall.
That wall was logistics. Zero transparency, stone-age operations, no real control over the parcels going out in our name. Short term, the stores ran fine. Long term, they did not. Dispute rates climbed, payment providers froze accounts, cash flow collapsed.
We had to learn: better marketing does not make a store sustainable. Clean operations do. So we got on a plane from Dubai, straight to our Chinese partners. On site, in person, for weeks. Conversations turned into standards, standards into processes, processes into a setup of our own.
First just for our own stores. Then for e-commerce brands we knew who had the same problem. Today that has grown into ShipSmartify: our own warehouses in China and Germany, a German-speaking team on the ground, and a platform that does exactly what we needed back then.
“We built what we were missing ourselves. Operations that are as serious as the product they ship.”
Kay & Daniel · Founders of ShipSmartify
🇨🇳 Working directly with manufacturers across China
Milestones
Shenzhen: German-speaking management, our own QC process, direct access to manufacturers and carriers. No more middlemen.
From north to south. In-person visits to the key industrial hubs. Building a manufacturer network aligned with international compliance standards.
A larger warehouse in Dongguan with capacity for 10,000+ orders per day. That same year: launch of our own operations platform for tracking, inventory, recovery, and finances.
Our own site in Germany for returns recovery, re-dispatch, and local fulfillment. China shipments that cannot be delivered are rerouted locally instead of getting lost.
Founded by two people who lived the problem themselves.
Operationally involved, personally reachable, and committed to treating your logistics setup as our own problem.
Kay
Co-Founder & Operations
“We made every mistake ourselves once. Today we make sure our brands never have to repeat them.”
Daniel
Co-Founder & Strategy
“I started out as a dropshipper, with all the problems that come with it. Today we are building exactly the system I needed back then.”
Three locations. One system.
From product sourcing to the last mile: everything under our own control. Our own China operation at the source, our own European operation for the end customer.
Connected by our own platform, from sourcing to payout.
Principles we live by.
No empty promises. Principles that show in every parcel, every decision, and every partnership.
Give professional e-commerce brands the supply chain infrastructure they need to scale sustainably and with a real system. No compromises, no shortcuts.
The partner that makes founders say: “Finally I can focus on product and marketing. All of logistics just runs.”
Not an agent for everyone. But a system for entrepreneurs who are serious about building their business.
Let's talk and find out together whether ShipSmartify is the right partner for your brand.