For brands that grow on systems

Not just fulfillment.
A controllable supply chain system from China and Europe.

Operational depth in China. Our own software. German management. One system for brands that scale on structure.

Book a call→How it works
ShipSmartify Software
Dashboard
Orders847
Products
Inventory
Finances
Tickets3
Fulfillment
Warehouses
Returns42
Suppliers
All systems operational
CN ●DE ●API ●

Operations Dashboard

All locations|🇨🇳 Shenzhen🇩🇪 Deutschland
7D30D90D
Live
Active Orders
2.847
↑ 12.3% vs last month
Fulfillment Rate
99,8%
↑ 0.4% vs target
In Transit
1.204
CN: 891 · DE: 313
Exception Rate
0,3%
3 active · 12 resolved today
Live Order Feed
ORD-28471
CN → DE
Shipped
2m ago
ORD-28470
Shenzhen
In Production
4m ago
ORD-28469
Deutschland
Customs Cleared
8m ago
ORD-28468
Shenzhen
QC Passed
12m ago
ORD-28467
DE Warehouse
Exception
15m ago
ORD-28466
End Customer
Delivered
18m ago
Inventory Health
85%Healthy
Healthy85.4%
Warning0.0%
Not Selling5.2%
No Stock9.4%
Stock by Location
🇨🇳 Shenzhen115.380 units
🇩🇪 Deutschland5.780 units
Total Available121.160
In Transit3.240

Trust through structure

Run by German founders 🇩🇪, operationally proven and software-driven.

0M+
Parcels
0+
Countries
0
Locations

Shipping & logistics partners

DHL
FedEx
UPS
DPD
Hermes
Amazon
GLS
YunExpress
CNE Express
4PX
Cainiao
SF Express
DHL
FedEx
UPS
DPD
Hermes
Amazon
GLS
YunExpress
CNE Express
4PX
Cainiao
SF Express

Why strong brands need a system, not just another agent.

A closed-loop hybrid system with active control, local returns handling and proactive infrastructure.

Sourcing & Production

Factory-direct sourcing, quality control and faster reorders

China Fulfillment

Inventory-based fulfillment with operational preparation in China

International Shipping

Air freight, intelligent routing and controlled carrier management

Local Delivery (DHL)

A familiar tracking experience with local shipment tracking

Control layer

Proactive Aftership Control

Detect and resolve critical cases early, before your customer gets nervous.

Early detectionTicket logicProactive communication

🇪🇺 European Warehouse

Local returns, QC and re-dispatch, integrated into the system.

ReturnsQuality checksRe-dispatch
Connected through the Smartify software
The Problem

Past 50 orders a day, improvisation gets expensive.

Inventory in spreadsheets. Returns by email. Operations over WeChat. What works at first turns into a cost trap as your volume grows.

Aktueller WorkflowFragmentiert
Google SheetsManual inventory
41
WeChatOps via chat
12
E-MailReturns handling
3
WhatsAppSupplier chat
99+
Alibaba
AlibabaSourcing
8
No central controlNo real-time overviewManual processes
ShipSmartify/Inventory
D
InventoryManage your inventory across all locations.
Total Products972
Incoming Stock45
Committed44
Available Stock928
ProductOn HandStatus
Product ASM-4821-BK
142
In Stock
Product BSM-7103-BR
425
In Transit
Product CSM-2956-DF
84
In Stock
Product DSM-6340-SL
38
In Transit
All systems active

ShipSmartify replaces this patchwork with a system you can control.

Discover our solution
Modules

Four operational levers. One system.

Each module solves a concrete operational problem. Together they form the control layer for your fulfillment.

Test-Order#123Delivered
4.2 days
YE
First MileYT2409...
DHL
Last Mile00340...
Picked up
First Mile
Last Mile
Delivered
98.2% on-time
DACH avg 4.8d
3 carriers active

Delivery Control

Carrier routing, local tracking numbers, exception handling. Delivery is not left to chance, it is a controlled process.

Details
Suggested Reorder
XLSXExport
ProductStockTransitSalesLeadReorder
Product #1Black / M
050095/d12d
2,400
Product #1White / L
84041/d12d
1,200
Product #2Navy / OneSize
31220028/d14d
—
2 Out of Stock
1 Low Stock
8 healthy

Smart Stock

Demand-based reorder cycles, predictable availability. Inventory becomes an active control lever.

Details
🇨🇳 Shenzhen
115,380
Units/week
Fulfillment
Sourcing
Live
SoftwareControl
🇩🇪 Germany
5,780
Units/week
Returns QC
Re-dispatch
121,160Units/week total
Synced

German Warehouse Hub

Returns, QC, re-dispatch and a reship pool in Europe. Operationally connected to China.

Details
Delivery Timeline
Delivered · 4.2 days
Successfully delivered
🇩🇪Rüsselsheim am Main, DEMar 31, 18:50
Handed over to last-mile carrier
🇩🇪Krefeld, DEMar 31, 08:12
Customs clearance completed
🇳🇱Amsterdam, NLMar 30, 05:51
International flight arrived
🇳🇱Amsterdam, NLMar 29, 02:18
Departed origin country
🇨🇳Dongguan, CNMar 28, 18:57
Picked up from sender
🇨🇳Shenzhen, CNMar 27, 09:05
Proactively managed
Test-Order#123

Proactive Aftership

Critical cases are detected before your customer reacts. Clear action logic instead of reactive support.

Details
Operations Software
Live

Everything comes together here.

Delivery, inventory, returns and aftership. Operationally connected in one control center.

Explore the software
📦Delivery Control📊Smart Stock🇩🇪German Warehouse💬Aftership
ShipSmartify founders on site with manufacturers in Shenzhen
🇨🇳Shenzhen
On site in Shenzhen · direct manufacturer management
Warehouse infrastructure
🇨🇳New Dongguan warehouse
Team on site
30,000+ orders per day
3 locations2x CN · 1x DE · Operational
Run on site

We don't forward requests. We manage operations on site.

Our team works directly in Shenzhen, in warehouses, with manufacturers and close to production. Decisions aren't passed down agent chains. They happen where quality, lead times and fulfillment are actually managed.

In Europe, we run our own returns infrastructure. Our software connects both sides. For operational control instead of hand-offs.

That's the difference between a service provider who coordinates and a partner who actually runs the system.

Manufacturer management close to production
Direct returns processing in Europe
No hand-offs between separate systems
Hidden Costs

What really costs you money rarely shows up in the quote.

The parcel price isn't what decides. It's what your supply chain actually loses every month in hidden costs.

Baseline: 10,000 orders / month · avg. €25 product value · 10% return rate · 2–3% defective goods
Returns1,000 returns × avg. €25 × 0% recovery
Agent−€25,000/moReturns to China mean a total loss. No inspection, no re-dispatch.
Smartify−€8,000/moQC in Europe → 68% goes back into inventory as grade A or gets re-dispatched.
Supplier Claims250 defective units × avg. €25 × no documentation
Agent−€6,250/moDefective goods go undocumented. No claim, no replacement.
Smartify−€940/moEvery defect gets documented → refund or replacement in the next production run.
Payment RiskDispute rate × avg. order value × provider holds
Agent3–5%Late deliveries plus poor support mean high disputes. Providers freeze your payouts.
Smartify<0.5%Proactive aftership and fast delivery keep the rate stable.
Inventory & Cash FlowOrder volume vs. actual demand over 90 days
Agent30–40%Without demand data, you over-order. Capital sits locked in the warehouse.
Smartify10–15%Demand-based cycles, small batches, predictable availability.
Lost OrdersUnresolved exceptions × missed revenue
Agent2–4%Shipping exceptions (customs, wrong address, carrier errors) stay unresolved.
Smartify<0.3%Proactive exception detection plus automatic re-routing.
Operational OverheadManual hours × internal hourly rate
Agent15–25 h/wkWeChat, sheets, email, three tools in parallel. All manual.
Smartify3–5 h/wkOne dashboard, automated flows, clear processes.
Recovery Loop

What used to be a loss becomes part of the system.

⚠️ Typical Agent
📦
Return arrivesParcel lands at the agent
❓
No inspectionShipped straight back to China
❌
Total loss100% of the goods value lost
−€25,000monthly loss at 1,000 returns
✓ ShipSmartify
📦
Return arrivesReceived at our European warehouse
🔍
QC checkCondition check + documentation
📋
ClassificationAutomatically sorted into 4 categories
Grade A~45%
Back into inventory → re-dispatched to the next customer
Grade B~23%
Reship pool → replacement for claims without new production
Defective~20%
Documentation → supplier claim → refund on the next batch
Data~12%
Defect patterns → quality improvements at the manufacturer
68% recoveryinstead of 0%. Every return becomes an asset.

The cheapest provider doesn't win.

The system with the lowest losses does.

Request an intro call
Proven in operations

Infrastructure that delivers on its promise.

0+
Orders per day
processed and shipped
0M+
Parcels worldwide
shipped since founding
0+
Shipping countries
with local tracking
0.0%
Order accuracy
error rate below 0.2%
ShipSmartify founders on site at the production line
🇨🇳Dongguan, China

The team on site.

Operational presence close to production

3–7 daysto go-live
Your Start

Three steps to the system.

No complicated process. No risk. One clear path.

1

Intro call(20 min)

We get to know your business, analyze your current setup and check whether ShipSmartify is the right partner for you.

Free & non-binding
2

Analysis & Concept

We show you exactly what your fulfillment would look like with ShipSmartify: with numbers, timelines and a clear plan.

Tailored to your setup
3

Onboarding & Go-Live

A smooth transition in 2-4 weeks. Full transparency and control over your supply chain from day one.

2-4 weeks
Request your intro call now

Frequently Asked Questions

Short answers to the most important questions.

Fulfillment shouldn't just work.

It should actively make your system more stable, more efficient and more profitable.

Request an intro call

Is it a fit?

We work with brands ready to grow with a system behind them.

ShipSmartify isn't for everyone. It's for professional e-commerce operators looking for a real structural partner. No agent, no middleman.

From around 30 to 50 orders per day
Stock-based or ready to be
A clear intent to scale
Long-term partnership instead of provider hopping
Structured Onboarding

Request an intro call

30 minutes, non-binding. We look at your setup together and check whether and how Smartify can make your supply chain stronger.

Schedule your call

No sales pitch. No pressure. Just an honest conversation.

How it works:

1
Intro call (30 min)
We get to know your setup
2
Setup analysis
We check fit and potential
3
Onboarding
A structured start in 2-4 weeks
ShipSmartify | China Sourcing, Fulfillment & Supply Chain for E-Commerce Brands